We’ve added Starlink visibility and monitoring to Granite360, making it easier to manage Starlink terminals alongside your other network services.

This release introduces a unified view of Starlink devices, interactive location monitoring, and device-level insights—helping teams diagnose issues faster and reduce the need for multiple tools.

✨ Feature Highlights

📍 Interactive Starlink Map

Quickly understand the health of your Starlink network.

• View all Starlink locations on an interactive map
• Color-coded pins indicate device status (online/offline)
• Click any location to view device details instantly
• Search by state or location to quickly isolate regions

This makes it easy to identify regional outages and investigate incidents faster.

🛰️ Starlink Device List

A centralized list of all managed Starlink terminals including:

• Status indicator
• Device / Kit ID
• Software version
• Site name
• Uptime
• Last online timestamp

Sort by Status or Last Online to prioritize devices that require attention.

🔎 Starlink Device Details

Access deeper information about any Starlink terminal including:

• Site and device identifiers
• Historical device performance metrics including throughput, packet loss, latency, signal quality, obstruction, and uptime
• Device usage against pool usage
• Software version and uptime

You can also open a support ticket directly from the device page, with device context automatically included.

👊🏻 Why This Matters

Starlink monitoring in Granite360 helps teams:

• Identify outages faster with location-based insights
• Reduce tool switching with a single source of device information
• Resolve issues quicker with device context attached to support tickets
• Manage device usage at device and company-level

🧑🏻‍💻 How to Access

1. Sign in to Granite360
2. Navigate to Network monitoring from the navigation bar
3. Click on a Starlink Device to view the device details

🗓️ Coming Soon

We’re continuing to expand monitoring capabilities, including:

• Additional network host types
• Advanced telemetry and long-term metrics
• Improved alert prioritization
• Additional device status insights
• API integrations with client-preferred network monitoring systems available via GraniteDX